Liverpool City Council has apologised to a TikTok user over a parking charge.
Zoe Bread highlighted inconsistencies with the local authority’s new signage for on-street parking after she received a fine on Bixteth Street in the city centre.
The content creator found a sign in a car park on Dale Street that indicated restrictions were only in operation until 7.30pm rather than the 11pm cut-off.
But a notice on the machines said that the times were now consistent with the ones introduced by the council in July despite widespread public opposition.
A video on the social media platform captured a warden telling her ‘we go off the big sign’ which has now prompted an apology from leader Liam Robinson.
Responding to a question from local Liberal Democrats leader Carl Cashman at a council meeting, he said: “For the city centre Controlled Parking Zone, the operational times are indicated on the entry signs coming into the zone.
“At some locations in the city centre where the timers of parking bays may differ, there are site specific signs which inform drivers of these.
“Following the change in the times from 8am to 6pm to 7am to 11pm, a programme of amendments to the signage was undertaken to these entry signs, along with other changes to other site specific locations where the operational times may be different.
“The changes were publicised on the website, in the local press and through various social media channels.
“Additionally, during these implementation stages, warning notices were given to cars to warn drivers that the new operational times were in place.
“In one of the videos by Zoe Bread, it was highlighted that the times on the signs of one of the city centre car parks was different from that shown on the pay and display machines itself.
“This is accepted, however, this was already identified and changed before the video was published on TikTok.
“Continuing checks are being undertaken to ensure that the signs are correct.”
Zoe Bread previously took Manchester Council to task for similarly confusing signs that meant parking tickets were bought from the wrong machine.