Joe Anderson has ordered an inquiry into the failed Hope and Glory festival.
The Mayor of Liverpool made the promise in the wake of the chaotic city centre event which saw its second day cancelled by organisers after a catalogue of blunders.
The festival faced a public backlash after angering music fans by posting ‘no festival today’ without any detailed explanation for Sunday’s late cancellation.
Over 10,000 people had attended the opening day of the event in St George’s Quarter but endured overcrowding problems and a lack of suitable amenities.
Police had to be drafted in to ease queuing congestion due to safety concerns.
A number of artists including Charlotte Church saw their slots cancelled without warning while legendary James singer Tim Booth slammed the event as a ‘mess’.
In a statement published on its Facebook page, Hope and Glory’s organisers attempted to blame at Liverpool City Council and the production company.
They also refused to offer refunds, insisting that the issue rested with ticket providers Skiddle despite the company maintaining that the onus was on the festival itself.
Richard Kemp, the city’s Liberal Democrats leader, has demanded a full report into how the festival was allowed to go ahead with such a lack of organisation.
Responding to concerns of festival goers on Twitter, Mayor Anderson promised that the council would probe what led to the collapse of the heavily-billed event.
He wrote: “There will be an urgent inquiry into what went disastrously wrong here.
“When that has concluded LCC will make a response.”
Hope and Glory had previously published the email address of production manager Richard Agar, accusing him of failing to ‘complete the site in time’.
Founder Lee O’Hanlon also dismissed complaints about the first-day chaos by posting on his Facebook profile: “Bandwagon. People love to talk s***. Screw ’em”